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SIP Trunking with CUCM
Q-SYS Quantum Level 1 Training (Online) : SIP Telephony
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CERTIFICATION STEPS COMPLETED
Certification Steps Completed
1 ) Best Practices in Gain Structure
21m 15s
Best Practices in Q-SYS Gain Structure (Part 1)
5m 10s
Best Practices in Q-SYS Gain Structure (Part 2)
5m 7s
Best Practices in Q-SYS Gain Structure (Part 3)
5m 10s
Best Practices in Q-SYS Gain Structure (Part 4)
5m 48s
Assessment
2 ) AEC & Q-SYS Conferencing System
28m 8s
AEC & Q-SYS Conferencing System (Part 1)
6m 13s
AEC & Q-SYS Conferencing System (Part 2)
6m 25s
AEC & Q-SYS Conferencing System (Part 3)
5m 26s
AEC & Q-SYS Conferencing System (Part 4)
10m 4s
Assessment
3 ) Advanced Digital Video
27m 23s
Advanced Digital Video (Part 1)
5m 17s
Advanced Digital Video (Part 2)
9m 56s
Advanced Digital Video Part 3)
5m 6s
Advanced Digital Video (Part 4)
7m 4s
Assessment
4 ) VOIP Telephony
24m 23s
Intro to VoIP Telephony (Part 1)
7m 19s
Intro to VoIP Telephony (Part 2)
7m 2s
Intro to VoIP Telephony (Part 3)
6m 43s
Intro to VoIP Telephony (Part 4)
3m 19s
Assessment
5 ) Analog Telephony (POTS)
21m 32s
Analog Telephony (Part 1)
8m 16s
Analog Telephony (Part 2)
7m 3s
Analog Telephony (Part 3)
6m 13s
Assessment
6 ) Q-SYS Networking I
40m 20s
Quantum Networking (Part 1)
9m 13s
Quantum Networking (Part 2)
7m 2s
Quantum Networking (Part 3)
10m 23s
Quantum Networking (Part 4)
6m 10s
Quantum Networking (Part 5)
7m 32s
Assessment
7 ) Introduction to Q-SYS Control
34m 56s
Introduction to Q-SYS Control (Part 1)
6m 23s
Introduction to Q-SYS Control (Part 2)
4m 25s
Introduction to Q-SYS Control (Part 3)
10m 45s
Introduction to Q-SYS Control (Part 4)
6m 40s
Introduction to Q-SYS Control (Part 5)
6m 43s
Assessment
8 ) Q-SYS Networking II
46m 6s
Q-SYS Networking and Topologies (Part 1)
7m 48s
Q-SYS Networking and Topologies (Part 2)
4m 6s
Q-SYS Networking and Topologies (Part 3)
8m 20s
Q-SYS Networking and Topologies (Part 4)
9m 51s
Q-SYS Networking and Topologies (Part 5)
8m 49s
Q-SYS Networking and Topologies (Part 6)
7m 12s
Assessment
9 ) SIP Telephony
46m 22s
Basic SIP Telephony
19m 56s
Advanced SIP Features
9m 14s
SIP Registration with Avaya
7m 7s
Advanced SIP Registration for CUCM
5m 31s
SIP Trunking with CUCM
4m 34s
Assessment
10 ) Control Troubleshooting
9m 52s
Troubleshooting Control Programming
9m 52s
Assessment
Transcript
Downloads and Links
Transcript
SIP Trunking with CUCM
4m 34s
00:07
[Music]
00:08
Welcome back.
00:09
In the previous lecture we worked on advanced SIP registration with multiple softphones.
00:14
In this lecture we’ll integrate multiple Q-SYS softphones with
00:16
a real SIP proxy using what’s called SIP trunking.
00:20
This is useful for situations where you need to configure more than 8 softphones.
00:25
It can also be used to talk to a proxy that does not use registration.
00:29
In this lecture we’ll show how this is done using CUCM.
00:33
A quick review of the basic topology of a typical VoIP deployment is shown above.
00:37
Everything here stays the same when we are working
00:40
with multiple softphones using trunking instead of only one.
00:43
Here we see a network switch in the middle, a core,
00:46
a CUCM server, and a laptop which can configure the core or run another softphone.
00:52
Keep in mind the topology here is greatly simplified from an
00:55
actual enterprise VoIP deployment,
00:57
but the basic concepts shown here should apply to any running CUCM implementation.
01:02
The steps will be as follows:
01:02
Biggest difference here is that there is no registration taking place.
01:06
Without registration things happen a bit differently with the proxy.
01:10
In this case both sides use what is called an “OPTIONS Ping” to check the status of each other.
01:18
This is similar to a more standard network ICMP ping but using SIP signaling instead.
01:24
Both sides will respond with an
01:26
‘OK’ message to let the other know that they are ready to make calls.
01:30
As mentioned before, SIP trunking is useful when you need lots of softphones in your design.
01:36
For example, CUCM only supports 8 softphones with an advanced setup and with
01:41
20 or 30 softphones typing in credentials would be time consuming as well!
01:46
Here we have the CUCM side.
01:49
The setup here is going to look very simple but there are some issues that can come up.
01:53
In CUCM you would go to Device -> Trunk to create a new trunk.
01:59
First, the basics. This will be a trunk and it needs a name.
02:04
A couple things we want to note here.
02:06
The ‘Destination Address’ will be the LAN
02:08
interface of the core you are going to use for the softphone.
02:12
The destination port will normally be 5060 and is the same one configured on the core.
02:18
We use a basic SIP Trunk Profile here and a Standard SIP Profile.
02:24
Last, and important, we have the DTMF signaling method.
02:27
We normally use RFC2833 on the core and this should match what the core is using.
02:34
Otherwise we won’t be able to send or receive DTMF.
02:38
On the core side many things remain the same but there are important differences.
02:42
Here the Username only functions as the phone number.
02:46
The proxy IP address is where SIP signaling messages will be sent.
02:50
‘Register with Proxy’ is not checked since with a trunk we are not doing registration.
02:56
We can still have a backup proxy if one is needed.
03:00
Since we are not doing registration how do both sides know that they can place calls?
03:04
They use what is called ‘OPTIONS’ pings.
03:08
These are not the same as ICMP messages that you might be used to and are SIP signaling messages.
03:15
Both sides will periodically send out ‘OPTIONS’ messages
03:19
and the other side will reply with a ‘200 OK’.
03:23
This lets both sides know they are ready for calls.
03:27
On the previous slide we saw an example of the OPTIONS message
03:31
and here we see the ‘200 OK’ indicating a good status.
03:35
If the ‘200 OK’ does not come back check connectivity between the core and the CUCM server.
03:42
Here we see that the trunk setup failed because
03:45
we did not see a response to the OPTIONS message that the core sent.
03:50
Again here we need to check connectivity between the core
03:53
and the CUCM server and make sure all IP addresses and ports are correct.
03:58
Once we get our configuration right then at this point you should be able to
04:02
open the softphone and see it in ‘OK’ status again.
04:06
You should be able to place and receive a call.
04:09
Also note again that a trunk supports more than 8 softphones
04:13
so you could have many softphones in your design.
04:16
You can also refer back to the basic CUCM training for reference.
04:19
Again, nothing changes in the call itself with a trunk. It’s just how we perform the setup.
04:25
That’s it.
04:26
In these workshops we’ve covered the basic types of SIP setup with the core.
Downloads and Links
SIP Trunking with CUCM
4m 34s
Click here to download "SIP Trunking with CUCM" video
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